WHAT KIND OF POWER IS NEEDED FOR MY SETUP? 

1. A STANDARD POWER OUTLET IS REQUIRED 

2. 10+ LETTERS REQUIRE 2 STANDARD POWER OUTLETS ON SEPARATE CIRCUITS

3. ALPHA-LIT LI IS NOT RESPONSIBLE FOR INSUFFICIENT, BROKEN OR DAMAGED POWER SOURCES PROVIDED BY YOUR VENUE/BUILDING OR HOME. POWER MUST BE TESTED AND APPROVED PRIOR TO USE

 

WHAT ARE THE DIMENSIONS OF YOUR MARQUEE PRODUCTS? 

1. OUR LETTERS (A- Z) ARE 3FT TALL X 2FT WIDE* X .5FT DEEP (WIDTH EXCEPTIONS INCLUDE I, M, W)

2. OUR NUMBERS (0-9) ARE 4FT TALL X 2FT WIDE* X .5FT DEEP (WIDTH EXCEPTIONS INCLUDE 1)

3. OUR SYMBOLS (! ? + & <3, ETC) ARE ALL 3FT TALL. WIDTH VARIES BUT MOST SYMBOLS ARE BETWEEN 1.5FT - 3FT WIDE.

 

DOES ALPHA-LIT PROVIDE APPROPRIATE EXTENSION CORDS AND EQUIPMENT FOR MY SETUP? 

1. YES. ALPHA-LIT LI PROVIDES EXTENSION CORDS (UP TO 150 FEET). 

2. ADDITIONALLY, ALPHA-LIT LI WILL PROVIDE EXTRA BULBS FOR YOUR DISPLAY, GAFF TAPE TO TAPE DOWN EXTENSION CORDS AND A RACK TO DISPLAY LETTERS ON TWO LEVELS* (*IF ORDERED)

 

CAN YOUR MARQUEE PRODUCTS BE OUTSIDE? 

1. YES, OUR MARQUEE PRODUCTS CAN BE OUTSIDE WITH THE EXCEPTION OF HIGH WIND,
   HEAVY RAIN OR SNOW. 

2. ALPHA-LIT LI CANNOT CONTROL THE WEATHER. IT’S THE CUSTOMER’S RESPONSIBILITY TO  HAVE AN INDOOR BACK UP PLAN. REFUNDS WILL NOT BE ISSUED FOR ANY CIRCUMSTANCE WEATHER RELATED (INCLUDING HIGH WIND, HEAVY RAIN, SNOW) IF THERE IS NO INDOOR BACKUP PLAN. 

 

CAN LETTERS BE MOVED DURING MY RENTAL? 

1. LETTERS CANNOT BE MOVED AFTER OUR TEAM HAS SET THEM UP FOR SAFETY PURPOSES

 

CAN I DECORATE THE LETTERS? 

1. YES, ABSOLUTELY! ATTACHING ANYTHING TO THE LETTERS INCLUDING: BALLOONS, FLORALS, ETC. MUST BE APPROVED AHEAD OF TIME BY ALPHA-LIT LI.